"The most intense conflicts, if overcome, leave behind a sense of security and calm that is not easily disturbed. It is just these intense conflicts and their conflagration which are needed to produce valuable and lasting results." — Carl G. Jung
For over 10 years, I have been helping leaders, teams, and organizations collaborate based on trust and self-awareness.
I know what it's like to work in an environment of constant change, time pressure, inter-team dependencies, and "firefighting" — because I was part of those processes myself as a Scrum Master and Agile Coach in IT companies.
Today, I support leaders who want to build teams differently: more calmly, more boldly, and more consciously. I combine experience in Agile Coaching, mediation, Nonviolent Communication (NVC), mindfulness, and working with leaders with ADHD. My clients significantly grow their self-confidence, hold difficult conversations mindfully and without fear, build engaged and integrated teams, and communicate clearly both upward and downward.
Conflict doesn't have to mean stress and damaged relationships. I help leaders and teams have conversations that bring clarity — about boundaries, accountability, communication, and collaboration. I work with both individual conflicts and those between teams (e.g. IT–Business, Product–Marketing, Product–Sales).
Tension, overload, impulsivity, automatic reactions — this is everyday life for many people, especially in IT and among leaders with ADHD. I help you regain mindfulness, learn to regulate your emotions, and make conscious decisions without excessive strain.
I teach how to talk without judging, how to separate facts from interpretations, and how to reach the real needs — your own and the other side's. I use tools that genuinely unlock collaboration. By asking questions, I help clients discover solutions that fit their own context.
I understand fluctuating energy, mental chaos, difficulty prioritizing, paralysis from too much stimulation, the dopamine rollercoaster, hyperfocus, and the challenge of maintaining boundaries. I help you structure your way of working, your communication, and your leadership style so they support you instead of draining you.
Photo: Gerd Altmann, Pixabay
My method is a combination of:
I don't promise miracles. I give you tools that help leaders have difficult conversations calmly and build teams grounded in accountability on both sides.
I recommend, with full conviction, working with Małgorzata Kowalczewska in the areas of organizational diagnosis and team competence development.
Małgorzata carried out a comprehensive audit of morale, communication and collaboration within the teams at our institution. The process was prepared and delivered professionally – from designing the survey, through a detailed analysis of the results, to drawing accurate and practical conclusions.
A particularly valuable part of our collaboration was the in-depth debrief of the audit results. Małgorzata did not stop at presenting the data – she helped us understand the underlying causes, pointed out the areas that needed attention and proposed concrete directions for development. As a result, we received not only a diagnosis of the situation but, above all, valuable guidance for our further work with the team.
Based on the audit results, Małgorzata designed and delivered a training fully tailored to the needs of our institution. The program was "made to measure": it addressed the real challenges revealed by the survey and gave participants practical tools to improve communication and collaboration.
Working with Małgorzata stands out for its high professionalism, attentiveness to the organization's needs and the ability to translate diagnostic findings into concrete development actions. I strongly recommend her to all organizations that want to better understand the needs of their teams and build a culture based on open communication, trust and effective collaboration.
We are pleased to recommend Małgorzata as an exceptional trainer whose professionalism, commitment, and ability to build an inspiring working atmosphere were highly rated by the participants of our conflict resolution training.
The training led by Małgorzata was substantive, dynamic, and focused on the practical application of the knowledge gained. Participants appreciated the chance to work on real cases, which allowed them to understand the mechanisms of conflict more deeply and respond more effectively in difficult situations. As they put it themselves: "The most important part of this training was working on real conflict situations. We looked for a solution together and discussed patterns of behaviour."
The workshop also stood out for its engaging format and high-quality facilitation — the trainer made sure the group participated actively, checked understanding of the material, and created space for exchanging experiences. The atmosphere was rated as open, and conducive to engagement and effective learning.
We wholeheartedly recommend Małgorzata as an expert in her field — her trainings are valuable, inspiring, and effective workshops that have a real impact on participants' skill development.
Gosia led a custom-tailored training for our team, "Boundaries and needs at work – how to get along when everyone is different?". The training consisted of two parts: a theoretical online session and a practical one, in which a large team was split into three groups. Gosia's rich experience and deep knowledge, combined with her warm approach, allowed her to illustrate a difficult topic effectively and kindly, and to encourage participants to reflect.
Honestly, when I entrusted Gosia with this demanding task, I had doubts whether anyone could pull it off. She delivered perfectly, exceeding our expectations, and received excellent feedback from participants. I hope to keep working with Gosia and recommend her wholeheartedly.
Ms. Małgorzata led a training titled "How to handle difficult situations" for the volunteers of our association, Po-Dzielnia.
The workshop centred on questioning one's own needs, sensing them in others, and how to phrase messages. The volunteers learned to understand many of the tricky situations they encounter every day during their shifts at the association's premises.
The volunteers did exercises in pairs, which let them actively reinforce what they learned — knowledge Ms. Małgorzata delivered in a clear and highly engaging way. Everyone who took part summed up the workshop positively, having gained a great deal of information, for example on how to cope with accumulated stress.
The best Scrum Master and, at the same time, one of the most objective people I've had the chance to meet in my life. Empathy, spotting problems, and the way she solves them mean Gosia is always an enormous support for her team and the whole organization. Anyone can turn to her for help, just to talk, human to human, and everyone gets that help. A coach by vocation who loves her work and loves running workshops that people from every department in the company flock to. Thanks to her, I became a better Product Owner, and I wish everyone the chance to work with her.
I had the pleasure of working with Małgorzata for over 4 years. She led my team as a Scrum Master. Małgorzata is a highly motivated person, always focused on continuous improvement. She keeps looking for new ways to make the team's work better on many levels. She runs excellent soft-skills training that is a great complement to the team. Małgorzata is responsible for the whole shape of the team's development, not just as a Scrum Master but also as a mediator and mentor. She is well organized, always substantively prepared for everyday challenges, and — most importantly — she smiles, genuinely enjoying what she does.
Gosia supported my teams as an Agile Coach with a lot of dedication and positive energy. Gosia is an expert in agile methodology and has a very broad set of methods and tools to help teams to grow and improve how they work. She is very proactive and quick in identifying issues and tackling them together with the team. Gosia doesn't shy away from conflicts. During her time at eyeo she worked with product as well as sales teams and encouraged better collaboration between these teams. With her positivity, her direct approach and willingness to ask the hard questions Gosia challenges the people around her to constantly improve.
One of the things that I admire most about Gosia is her great attitude and ability to work as a team player. As an agile coach, collaborating with her was such a great experience. She is driven, brings order to chaos, and challenges thinking in a healthy way. I always looked forward to collaborating with her on projects because I knew that with her on board, the team would accomplish great things. Gosia also taught me a lot as a new manager. She was never afraid to ask hard questions or offer me feedback, often in person, which I really appreciated because I learned so much from her. Her expertise in conflict and feedback is exceptional, and she models these good behaviors exceptionally well.
Write to me if you'd like to talk about working together, team training, or individual support.