Work environments can often feel like an emotional rollercoaster, throwing us into situations that test our patience and balance. As team leaders and agile coaches, it’s crucial to understand how these emotional upheavals can influence team dynamics and to guide your team toward healthier conflict resolution. Let’s explore some common triggers, why we sometimes act like children during conflicts, and how to argue like an adult.
Recently, I’ve been hooked on the series “The Marvelous Mrs. Maisel”. It’s been a long time since any series attracted me so much that I stayed with it for 5 seasons… I prefer mini-series: they have a story and I know that it will last, for example, 8 episodes and I will be able to come back to life 😉 Ok, but why did it attract me so much?
We live in a world of catchy frameworks and methods. Companies want to be agile, they want to be effective, they are looking for modern management methods. They train, implement, improve… In this rush, understanding goals and “heading towards the same goal” takes on new meaning. We often experience chaos, disorder and unpredictability, which causes frustration and fuels conflicts.
Understanding how conflicts go from 0 to 100 real quick can seriously be a game-changer for every leader. That’s why we will dive deep into the stages of conflict escalation.